FAQ
Frequently Asked Questions
Answers to what Columbia-area customers ask most about portable toilet rental, sanitation service, equipment rental, and septic tank service.
What areas do you serve?
We serve Columbia, SC and the surrounding Midlands, including Lexington, SC, Irmo, SC, Blythewood, SC, Cayce, SC, West Columbia, SC, Forest Acres, SC.
Are you available 24/7?
Yes. Our dispatch line is answered 24 hours a day, 7 days a week, including for emergency and storm-related sanitation needs.
Do you offer both short-term event rentals and long-term construction contracts?
Yes. We handle single-day event rentals, weekend rentals, and multi-month recurring service contracts for construction sites and property managers.
Do you provide ADA-compliant units?
Yes, ADA-compliant portable toilets with grab bars and wider interiors are available for job sites and public events.
Can you handle septic tank pumping and construction rentals for the same property?
Yes. Many of our clients use us for both septic service and job-site or event sanitation rental under one point of contact.
How do I get a price for my project?
Call us at (839) 288-0334. We quote most Midlands jobs the same day based on unit type, rental length, and delivery distance.
Is delivery included in the rental price?
Delivery and pickup within our standard Columbia-area service radius is typically included in the quote; jobs further out may include a small delivery fee.
Is it normal for a septic tank to need pumping every year?
Not usually. Annual pumping can indicate the tank is undersized for the household or there's an underlying issue worth inspecting.
How do I know if my home is on septic or city sewer?
If you have a septic tank lid or riser visible in your yard, or your home is outside central Columbia's sewer lines, you're likely on septic; your closing documents or county records will confirm it.
Who is responsible for OSHA sanitation compliance on a job site?
The employer or general contractor is ultimately responsible, though many delegate scheduling and unit count planning to their sanitation vendor.
Can I rent equipment and portable restrooms together?
Yes. Many of our Columbia-area clients bundle both for a single job site under one delivery schedule.
Can you match the restroom trailer to our venue's aesthetic?
Most restroom trailers have a clean, neutral exterior that fits farm, barn, and outdoor venues well; ask us about available units when you call for your quote.
Can you deliver before early kickoff times?
Yes. We coordinate delivery windows around your specific game-day schedule, including early kickoffs.
Can you deliver units on short notice during a storm?
We do our best to accommodate urgent requests once conditions are safe for delivery, but customers with a standing service agreement get priority.
Will a standard unit still work in freezing temperatures?
Yes for most Columbia winter conditions. We adjust the chemical treatment ahead of forecasted hard freezes to keep units functioning properly.
Is demand for portable restroom rentals increasing in Columbia?
Yes, alongside continued Midlands construction and event growth, availability during peak season is tighter than in past years.
Still Have Questions?
Call us directly and we'll walk you through pricing and availability.
Call (839) 288-0334